Need help with mods, your account, or the desktop app? Discord is the fastest way to reach us — live help, usually within minutes. Email works too, but expect 24–48 hours.
Last updated: June 2026
Fastest support
Mod installs, bugs, billing, account issues — the team and community are on Discord. That's where you'll get answered first. Email [email protected] is for when you need a slower, written trail (24–48 hr). Copy the template below or open Gmail — no Outlook required.
33 members on ProjectMods LAB
Discord is still your best bet for speed — these are alternatives.
Fastest support — start here
This is the best way to reach us. Live troubleshooting, mod help, billing questions, and updates — community and team are usually online, especially during AEST evenings.
Join Discord — Get Help FastBilling, account & paper trail
Slower than Discord — use email when you need a written record for billing, account recovery, or formal bug reports. Copy our template and paste into Gmail, Apple Mail, or any email app.
Community discussions
Share screenshots, ask questions, and see what other players are building. Great for ideas and general chatter.
Visit r/projectmodsTutorials & walkthroughs
Step-by-step guides, feature demos, and mod showcases. Often faster than reading a wall of text.
Watch TutorialsUpdates & highlights
Behind-the-scenes, release teasers, and mod highlights. Not ideal for technical support, but fun to follow.
Follow UsShort clips & chaos
Quick mod demos and community moments. For support, Discord or email will serve you better.
Follow on TikTokMany questions are already answered — saves you waiting and saves us from typing the same paragraph for the 400th time.
Free or Premium, you get the same direct email help from the team — no bots, no priority tiers, no runaround.
Easily manage all mods, control in-game settings, participate in events, earn rewards and badges, request custom mods for the community to vote on, and engage with fellow modders
